Information We Collect

Personal Information

When you use Resume Pilot Pro, we may collect the following personal information:

• Resume Data: Your resume content, work experience, education, skills, and contact information that you upload or input into our extension
• Application Data: Job descriptions you analyze, cover letters generated, and application responses created through our service
• Account Information: Email address, subscription status, and payment information (processed securely through our payment providers)
• Usage Data: How you interact with our extension, features used, and performance metrics

Automatically Collected Information

• Browser Information: Browser type, version, and extension usage patterns
• Device Information: Operating system, device type, and unique device identifiers
• Job Site Interaction: URLs of job postings you analyze (only to provide our service)

How We Use Your Information

We use your information to:

• Provide Core Services: Customize resumes, generate cover letters, and answer application questions based on job descriptions
• AI Processing: Analyze job postings and match them with your profile to provide relevant suggestions
• Account Management: Manage your subscription, process payments, and provide customer support
• Service Improvement: Enhance our AI algorithms and add new features based on usage patterns
• Communication: Send important updates about our service, security notifications, and promotional content (with your consent)
• Legal Compliance: Comply with applicable laws and protect our legitimate business interests

Data Security & Storage

Security Measures

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
• Access Controls: Strict access controls ensure only authorized personnel can access your data
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Infrastructure: Our servers are hosted on secure, compliant cloud infrastructure

Data Retention

• Active Accounts: We retain your data while your account is active and for 90 days after cancellation
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Anonymized Data: We may retain anonymized usage data for service improvement

Data Sharing & Third Parties

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers

• AI Processing: Secure third-party AI services for resume analysis and content generation
• Payment Processing: Payment processors like Stripe for subscription management
• Cloud Services: Secure cloud infrastructure providers for data storage and processing
• Analytics: Privacy-focused analytics services to understand usage patterns

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and the safety of our users.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Control

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

GDPR Rights (EU Users)

If you're in the EU, you have additional rights under GDPR, including the right to object to processing and lodge complaints with supervisory authorities.

CCPA Rights (California Users)

California residents have rights under the CCPA, including the right to know what personal information is collected and sold.

Chrome Extension Specific Privacy

Permissions

Our Chrome extension requests the following permissions:

• Active Tab: To analyze job postings on the current page
• Storage: To securely store your resume and preferences locally
• Host Permissions: To work with supported job sites (LinkedIn, Indeed, etc.)

Local Storage

Some data is stored locally in your browser for performance and offline functionality. This data is encrypted and can be cleared by uninstalling the extension.

International Data Transfers

We may transfer your data to countries outside your residence for processing. When we do:

• We ensure adequate data protection through approved mechanisms
• We use Standard Contractual Clauses for EU data transfers
• We comply with applicable international data transfer laws

Children's Privacy

Resume Pilot Pro is not intended for users under 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do:

• We'll notify you of significant changes via email or through the extension
• The updated policy will be posted on our website with a new "last updated" date
• Your continued use of our service constitutes acceptance of the updated policy

Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: